Datenschutzerklärung
Privacy Policy
Last Updated: June 2026
1. Introduction
Kohba Furniture Ltd ("we", "our", "us"), trading as Kohba, is committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, place an order, contact us, or otherwise interact with our business.
By using our website, you agree to the practices described in this Privacy Policy.
2. Who We Are
Kohba is a trading name of Kohba Furniture Ltd, a company registered in England and Wales.
Registered and Trading Address:
Kohba Furniture Ltd
11 Redstone Industrial Estate
Boston
Lincolnshire
PE21 8EA
United Kingdom
Email: kohbafurniture@gmail.com
For the purposes of UK data protection law, Kohba Furniture Ltd is the "Data Controller" of your personal information.
3. Information We Collect
We may collect the following information when you use our website or purchase from us:
Contact Information
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Name
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Billing address
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Delivery address
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Email address
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Telephone number
Order Information
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Products purchased
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Order history
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Delivery information
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Payment status
Payment Information
Payments are processed securely through trusted third-party payment providers including Shopify Payments, PayPal, Klarna and other payment services available at checkout.
We do not store or have access to your full payment card details.
Technical Information
When you visit our website, we may automatically collect:
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IP address
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Browser type
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Device information
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Website usage information
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Cookies and similar technologies
Communications
If you contact us by email, social media, telephone or contact forms, we may keep records of those communications.
4. How We Use Your Information
We use your information to:
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Process and fulfil orders.
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Arrange delivery of purchased products.
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Respond to enquiries and customer service requests.
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Manage returns, refunds and warranty claims.
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Prevent fraud and maintain website security.
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Improve our website, products and services.
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Meet our legal and accounting obligations.
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Send marketing communications where you have consented to receive them.
5. Lawful Basis for Processing
Under UK GDPR, we process personal information using the following lawful bases:
Contract
To fulfil orders, process payments, arrange deliveries and provide customer support.
Legal Obligation
To comply with tax, accounting and legal requirements.
Legitimate Interests
To improve our services, maintain website security, prevent fraud and operate our business effectively.
Consent
Where you choose to receive marketing emails or promotional communications.
You may withdraw consent at any time.
6. Marketing Communications
If you choose to subscribe to our mailing list, we may send you information about products, offers and updates.
You can unsubscribe at any time by:
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Clicking the unsubscribe link in our emails.
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Contacting us directly.
We will never sell your personal information to third parties for marketing purposes.
7. Sharing Your Information
We only share personal information where necessary to operate our business.
This may include:
Shopify
Our online store is hosted by Shopify, which provides the ecommerce platform used to process orders and manage our website.
Payment Providers
Such as Shopify Payments, PayPal, Klarna and other payment providers available at checkout.
Delivery Companies
Such as Royal Mail, DPD, DHL, Evri, Proovia and specialist furniture couriers.
Professional Advisors
Including accountants, legal advisors and IT service providers where necessary.
Legal Requirements
Where disclosure is required by law or to protect our legal rights.
We do not sell customer data.
8. Cookies
Our website uses cookies and similar technologies to:
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Ensure the website functions correctly.
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Remember your preferences.
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Analyse website traffic and performance.
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Improve user experience.
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Support marketing and advertising activities.
You can manage or disable cookies through your browser settings.
Some website features may not function correctly if cookies are disabled.
9. Data Retention
We keep personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy.
Order and transaction records may be retained for up to seven years to comply with accounting and tax obligations.
When information is no longer required, it is securely deleted or anonymised.
10. Data Security
We take reasonable technical and organisational measures to protect personal information from unauthorised access, loss, misuse or disclosure.
However, no internet transmission or storage system can be guaranteed to be completely secure.
11. Your Rights
Under UK GDPR, you may have the right to:
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Access your personal information.
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Correct inaccurate information.
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Request deletion of your information.
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Restrict processing of your information.
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Object to certain processing activities.
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Withdraw consent where processing is based on consent.
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Request transfer of your information to another provider.
To exercise any of these rights, please contact us using the details below.
12. International Transfers
Some of our service providers, including Shopify and payment providers, may process data outside the United Kingdom.
Where this occurs, appropriate safeguards are used to protect your personal information in accordance with applicable data protection laws.
13. Children's Privacy
Our website and services are not intended for children under the age of 16.
We do not knowingly collect personal information from children.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page and will take effect immediately upon publication.
15. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact:
Kohba Furniture Ltd
11 Redstone Industrial Estate
Boston
Lincolnshire
PE21 8EA
United Kingdom
Email: kohbafurniture@gmail.com
You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) if you believe your data has been handled improperly.
Website: ico.org.uk